Payment Policy

Thank you for choosing to shop with us. Please read our Payment Policy carefully to understand the terms and conditions that apply to transactions made on our website.

Accepted Payment Methods

We currently accept the following payment methods:

• Mastercard
  
• Maestro

Payment Security

Your payment security is our top priority. We use industry-standard encryption technologies (SSL) to ensure your personal and financial information is protected during the transaction process.

Payment Processing

• Payments are processed at the time of purchase.
• Once your payment is successfully processed, you will receive a confirmation email with your order details.

Currency

All payments on our website are processed in GBP (£).

Failed Transactions

If your payment fails or is declined by your payment provider:

• Please verify that your card details or Apple Pay/Google Pay account information are correct.
• Contact your bank or payment provider for more details.
• if the issue persists, feel free to contact our support team for assistance at support@havenstyle.co.uk

Refunds and Disputes

For information on refunds, cancellations, or disputes, please refer to our Refund Policy.

Questions?

Email: support@havenstyle.co.uk
Phone: +443300435224
Address: UNIT 2A, 17/F Glenealy Tower, No.1 Glenealy Central, Hong Kong

Legal Company Name: VECOMCONNECT LIMITED
Business Registration Number: 77646150

Contact form: Contact

Customer service: Monday to Friday, 9:00 to 17:00

Response time: We reply within 1 business day (Monday–Friday)

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